Full Time

Chief Operating Officer

Jewish Community Partners Memphis TN

BACKGROUND

Jewish Community Partners (JCP) is a nonprofit operating corporation established in 2015 to operate and manage two pillar organizations in the Memphis Jewish community: Memphis Jewish Federation and the Jewish Foundation of Memphis. This operating model has allowed the community to jointly address the long-term needs of the Jewish community locally, in Israel and across the globe as a single streamlined and efficient operation. JCP’s mission is to build and sustain a vibrant Jewish community in Memphis, Israel and throughout the world that is cared for, connected and engaged. This is accomplished through engaged, educated and diverse volunteers and professionals who spend countless hours understanding community needs, raising funds, building endowment assets, convening the community, allocating communal resources, engaging with Israel, welcoming newcomers, and actively promoting Jewish engagement across the age spectrum. With assets exceeding $100 million, JCP facilitates more than $10 million in grants annually through its annual campaign, endowment funds, donor advised funds and supporting organizations. Memphis is a growing community and was recently named as one of the best places for young professionals to live. Great restaurants, nationally ranked tourist attractions and an affordable cost of living make Memphis an attractive place to put down roots. Memphis boasts a highly affiliated Jewish community of 10,000 members and is home to 7 synagogues, 2 day schools, a world-class Jewish Community Center, a Jewish Home for the aged and a Hillel that serves students from Rhodes College and the University of Memphis.

SUMMARY
JCP is seeking a highly-motivated, outcome focused, strategic COO to support the vision of an outward facing CEO, manage internal operations, and lead select “big picture” strategic initiatives of JCP. He/she will provide a strong day to day leadership presence to a high performing professional team. The COO will be a strategic partner to the CEO and will oversee the smooth and efficient operations of JCP in order to achieve the organization’s strategic vision. Specific responsibilities include but are not limited to: Management, Strategic Planning and Implementation, Finance/HR/Systems and Technology, Governance and Leadership Development.

RESPONSIBILITIES

Management: The COO will serve as the internal leader of the organization and will be a consistent leadership presence for all members of the JCP professional team. The COO will motivate the team and ensure resources are available to maximize their performance. He/she will develop and implement an organization-wide performance management system for all employees with clear expectations and metrics. The COO will prepare the agenda and run weekly staff meetings, as well as lead the team in improving and overseeing the operational infrastructure of systems, processes and policies.

Strategic Planning and Implementation: The COO will work in partnership with the CEO and Board of Directors to create, implement and evaluate a bold strategic vision/plan and an annual operating plan. He/she will ensure the financial and human resources are properly deployed in order to successfully implement the plan, taking on specific assignments as needed. Results will be regularly and systematically evaluated ensuring progress is being made and goals are met. Progress in achieving the vision will be effectively communicated to the CEO, the Board of Directors, the staff and key stakeholders and donors. He/she will support the Board of Directors, CEO, Management Team, and Staff in their efforts to achieve JCP’s strategic vision.

Finance, HR, Systems and Technology: The COO will be responsible for ensuring JCP is fiscally responsible with proper accounting controls in place. This will occur through partnering with the Director of Finance in the preparation, presentation and management of JCP’s operating and program budgets; and in working closely with the Director of Operations in overseeing the investment and management of all assets of JCP and its subsidiaries. The COO shall direct all HR functions ensuring JCP is adequately staffed to carry out its mission. He/she will develop and monitor JCP’s personnel policies and ensure systems are in place for onboarding new employees, workforce training and continuing professional education. The COO will interview, hire, and train employees, direct work, appraise performance, and be responsible for employee relations. The COO will develop and maintain policies, processes and procedures for all functions of JCP including but not limited to: Governance, finance, personnel, database, grants, gift and acknowledgement processing, gift acceptance, investment, volunteer tracking, etc. in addition, he/she will develop and maintain all program related processes and procedures. The COO will provide ongoing evaluation of JCP’s technology needs, keeping in mind the growing needs and expectations of end users: Donors, Fund holders, Partner Organizations and the public at large. He/she will also anticipate future technical needs, ensuring resources are available to provide technical support for areas of growth within JCP.

Governance and Leadership Development: The COO will coordinate and manage all issues related to the governance structures of JCP. This includes ensuring the right board structure(s) and people are in place to implement strategic and operational goals of JCP. He/she will set the annual governance agenda and develop monthly meeting agendas as well as work with appropriate staff to write necessary board resolutions and reports. The COO, in coordination with the CEO and lay leadership, will direct JCP’s leadership development efforts with the goal of strengthening current leaders and building a pipeline of future leaders for JCP and the broader Jewish community.

Community: The COO will build positive relationships with local and national agency partners with the goal of achieving greater collaboration, transparency and accountability. He/she will be viewed favorably by lay leadership, donors, and other community professionals. The COO shall have primary responsibility for creating within his/her team and the community, a spirit of cooperation and service to the community.

QUALITIES:
JCP’s future COO is:
 A collaborative hands-on executive leader with 10+ years of experience in business, government or non-profit sectors.
 Experienced in navigating complex, multi-faceted organizations and systems.
 Committed to Jewish life and community and has a passion for JCP’s mission.
 Experienced in developing and implementing strategic and operating plans.
 A strong leader with proven experience in motivating and inspiring high performing professional teams.
 Sensitive to the diverse needs of staff and can provide clear guidance, expectations, require accountability and provide regular and consistent feedback.
 Systems focused and continuously strives to create and improve internal systems that help JCP achieve its vision.
 Data savvy with proven experience in making data-driven decisions and creating actionable metrics.
 Financially astute with an understanding of organizational finances and investments. Experience with endowments a plus.
 An outstanding communicator who values the input of others and understands the importance of transparency in building credibility with staff and key stakeholders.
 Experienced in working with volunteers and values the lay/professional partnership.
 An energetic self-starter with highly developed interpersonal skills allowing him/her to relate well to staff, lay leadership, donors and the community at large.
 Willing to take on any task to move the priorities of JCP forward.
 Extremely detail oriented, meticulous and excellent

 Bachelor’s Degree required, Masters preferred.

Qualifications: Bachelor’s Degree + Advanced Degree Preferred and 10+ years of experience.